National Diploma in Hospitality (Operational Management) Level 5
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This qualification is intended for people with prior experience in hospitality and who wish to acquire the knowledge and skills to manage a business unit within a large hospitality enterprise.
People currently working in general management positions in the hospitality industry and who wish to have their knowledge and skills recognised are advised to consider the attainment of the National Diploma in Hospitality (Operational Management) Level 5.
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 Duration
1 year (3 trimesters).
Course Content
The core syllabus of this qualification covers the areas of:
- Developing and coordinating people
- Supervisory management
- Staff training and assessment
- Hospitality operations
- Hospitality management
Ntec offers the specialist strand in Rooms Division Management, which allows candidates to focus on:
- Commercial accommodation management
- Hospitality facility utilisation
- Licensed premises management
Pathways
The course provides students with pathways to various higher level qualifications at undergraduate and postgraduate levels.
Entry Requirements
- 18 years of age or older (international students).
- Relevant hospitality experience.
- Applicants may be subject to an interview.
- Domestic students are required to have 8 credits in English at NCEA Level 2. (Please see Entry Requirements for more details).
- International applicants require English competency equivalent to IELTS 5.5.
Career Profiles
Graduates of the National Diploma in Hospitality (Operational Management) will acquire skills to advance their careers in operational management positions in the hospitality industry.
 Karuna Terui – Japan
National Diploma in Hospitality (Operational Management) – Level 5 (1 Year)
My goal is to settle in NZ working in the hospitality industry, especially in a management team. I found NZ to be very open to immigrants and to have a relaxing environment to work and live in. I also joined Concordia English Academy and Barista and Hospitality short courses. This is a very good thing about Concordia – you can choose extra courses as you need for your future.
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